Unable to send broadcast message

Hi @divan-web-devine,

Thanks for contacting us.

We have checked this issue at our end and the results were positive. The screenshot is attached for reference.

We suspect the issue might be due to some JavaScript errors on the Gallery items page. Can you please check is there any JavaScript error being logged in the browser console when you go to the Gallery items page?

You can refer to?this?documentation on how to check for JavaScript errors.

Hope this helps you. Let us know what comes out in your testing or if you have any further queries.

Thank you.

Hi @shubhanshukandani,

Thank you for your feedback.

The following JS errors are seen in the browser console:
Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
sweetalert2.min.js:1
Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
email-subscribers-admin.js:1
Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
mithril.min.js:1
Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
main.js:1
Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
jquery.timepicker.js:1
Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
select2.min.js:1

Not sure whether this can be solved with a JS conflict plugin?

Hi @divan-web-devine,

Thanks for sharing it. We’re looking into it.

I will update you soon.

Thank you, @shubhanshukandani

Your assistance is much appreciated.

Hi @divan-web-devine,

Hope you’re doing well. Thanks for your patience and support.

We have found that this issue is usually caused by a conflict between a browser extension and a website. Try opening the site in incognito or disable all browser extensions, then open the dashboard > Plugin > Gallery and check the issue.

Let me know how it goes on your end

Thanks!

Hi @shubhanshukandani

Thank you for your feedback.

Your suggestions worked like a charm.

Hi @divan-web-devine ,

Thanks for the confirmation.

I am closing this thread for now. Feel free to reopen it in case if you are still having issues or inquiries related to the plugin.

Also if you have any other queries, you can open a new thread from here. We will be happy to assist you further.

Thank you.