• Resolved dbarker1906

    (@dbarker1906)


    Hello,

    When trying to create a review from a mobile device, users are unable to select the number of stars that are applicable for their rating. Since the star rating is a required field, the review errors out when submitted. Star functionality works as expected when site is accessed from a desktop or laptop. I am running version 1.8.6 of the Rich Reviews plugin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Tevya

    (@thefiddler)

    Sorry we’re slow responding here. We’re a bit swamped of late. Thanks for reaching out on Facebook. I’ve emailed you, but one of us will post results here for everyone’s benefit.

    We’re looking into this and can reproduce on your site.

    Plugin Contributor Hiren Patel

    (@hiren1612)

    Thanks for your quick response to our support team.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Unable to select stars on mobile device – Rich Reviews Plugin Version 1.8.6.’ is closed to new replies.