Unable to select date

  • Resolved hugonogueira

    (@hugonogueira)


    2 years, 4 months ago

    We have received complaints from our users, they cannot see the calendar to select the date or the time slots, using Android and IOS smartphone.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support oluisrael

    (@oluisrael)

    Hi @hugonogueira I need help correctly checking this reported issue, as your site is in catalog mode. Can you disable the catalog mode temporarily to enable me to check this issue and suggest possible solutions for you?

    Thread Starter hugonogueira

    (@hugonogueira)

    Hello, can you tell me what is “catalog mode”, because yes i would like to have some support and solve this type of problems becuase some times i lose custumers because of that.

    Plugin Support oluisrael

    (@oluisrael)

    Hi @hugonogueira catalog mode is when you build a catalog of products?without the add to cart button, price, etc., basically just a product gallery.

    So the thing is that you literally had the catalog mode enabled either by a code snippet or with a plugin. The best way will be for you to check this from your end.

    ptje2007

    (@ptje2007)

    i have also the problem since yesterday, people cant click on the calendar. Can you expleain de catalog modus? I dont understand it

    Plugin Support oluisrael

    (@oluisrael)

    @ptje2007 Please start a new thread, as this is already marked as resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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