Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi,

    I am sorry for the inconvenience.
    I am guessing you are on Windows. Windows itself cannot work with files larger than 2GB, thus, the import will likely fail regarding this.

    Please allow me to recommend you the steps as follows;
    1. Delete backups from other plugins on your exported site
    2. Attempt to export again and make sure to use Advanced Options (e.g. export one without database and the next only database)
    3. Import the files from 2. (be sure each file is less than 2GB).

    Let me know if you have any questions.

    Best,

    Thread Starter itthebest

    (@itthebest)

    Ma’am I am using JustHOST. Same PROBLEM on JUSTHOST… I increased the execution time to 140 Mints. File Upload to 10 GB. MySQL database to 1 GB.. Still problem!!! ??

    Thread Starter itthebest

    (@itthebest)

    Actually I was migration to VPS and I export the WEBSITE and now website has been DELETED from RESELLER ACCOUNT and I can’t create a NEW EXPORT COPY OF WEBSITE! ??

    Thread Starter itthebest

    (@itthebest)

    Can you please please please convert .press file to .zip.. I have EXPORTED backup in GOOGLE DRIVE!

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi itthebest,

    Please get back to me over the support ticket.

    Thread Starter itthebest

    (@itthebest)

    Yes I also submitted the SUPPORT TICKET!

    Thread Starter itthebest

    (@itthebest)

    Backup sent…

    I sent the link in that email… I hope you got that backup link!

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi itthebest,

    I have replied to your email asking you to confirm your Purchase ID, so we can move forward with your 4GB backup restoration.

Viewing 8 replies - 1 through 8 (of 8 total)
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