Unable to search articles

  • Resolved cgidds

    (@cgidds)


    3 years ago

    I installed KBX last week and starting to create new KB articles for the search feature. When I have the shortcode [kbx-knowledgebase show_search_form="true"] on the home page to show the search bar, I start typing the same title as some of the articles I’ve already created, and no articles come up. I try searching for some of the articles I’ve created, and the search yields no results. When I create a glossary page, I can see the articles I created. Any idea why the articles aren’t showing up in the search?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter cgidds

    (@cgidds)

    It looks like they’ve been indexed now. Can you explain how often they get indexed? And is that configurable?

    Plugin Author QuantumCloud

    (@quantumcloud)

    Hi,

    This is real-time. No indexing is required. It sounds like a caching issue maybe. Could be either the browser cache or a caching plugin on your site.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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