Yes, I have been on Chat with one.com for 3 days now. They had me erase a number of PHP files and edit a number more and delete lines of code – seems like a random walk since it just gets worse every time.
I am not WordPress programming qualified – so the instructions they give me are confusing.
Last tech said I need to refresh the wordpress files – he sent me two articles that seem to contradict each other. Eventually, I erased two directories – wp-admin and wp-common and tried to reinstall them by downloading wordpress and copying the files to the one.com site – now it is worse than ever.
I need a simple, tested, set of instructions to replace the wordpress files they had me erase and modify – the changes can’t be good.
I’d love to pay someone and just make the problems be someone who knows wordpress problems.
The original malware they claim I have was either from a refresh and upgrade of WordPress that was done automatically, or from me installing a plug-in. I have no way of knowing.
I can also restore from 2 weeks ago and re-insert the several changes – but I don’t know how to refresh wordpress without destroying my content.
Anyway, thanks for your note – and correct observation that my site is trashed.
Thanks, in advance, for any ideas you might offer.
/Stu