Unable to scroll down on checkout page when clicked from email

  • Resolved noob101

    (@noob101)


    1 year, 9 months ago

    when user clicks ‘Continue Your Purchase Now’ from recovery email, the checkout page cannot scroll downwards.. the screen is frozen..i have to reenter the checkout page again from going to home page, or another page, like cart, etc, and then when i enter checkout page, i can scroll down.. if user cannot scroll down to checkout , then it defeats the purpose to recover order.. i have set recovery email to auto apply coupon code.. not sure if that is reason.? I can provide link which was provided in email to support so they can test as well.. Thanks!

    Never mind..figured it out.. set this css to

    body.xoo-wsc-cart-active, html.xoo-wsc-cart-active {
    overflow: visible!important;
    }

    • This topic was modified 1 year, 9 months ago by noob101.

    The page I need help with: [log in to see the link]

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  • Plugin Support Aamir

    (@aamiribsf)

    Hello @noob101,

    Greetings of the day!

    Glad that you were able to figure it out. Usually such issue happens due to conflicts.

    If there is any thing else that we can help you with, you can create a new thread.

    Have a great one ahead!

Viewing 1 replies (of 1 total)
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