Unable to save your story We are currently unable to save your story, any change

  • Resolved Nestin Vas

    (@nestinvas)


    1 year, 4 months ago

    I keep getting the following error while trying to create a new story –

    Unable to save your story We are currently unable to save your story, any change

    I’ve tried deactivating other plugins and themes, and the error is persisting.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    Hello @nestinvas,

    Sorry to hear you are facing issues with saving stories. Note that the Web Stories plugin needs to communicate with the REST API to save stories, load media, publish stories, etc. Could you check the following:

    1) Do you see any warnings or errors about REST API when checking your Site Health status (Tools > Site Health > Status)?

    2) If possible, could you check for any browser console errors in the browser dev tools and send us a screenshot?

    3) To rule this out as a conflict, can you clear any server-side or plugin caching and check if you get the same error in a Chrome?incognito window?

    Plugin Support Luckyna San

    (@luckynasan)

    We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you experience any other issues. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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