Unable to save keys

  • Resolved tomdhu

    (@tomdhu)


    2 years, 11 months ago

    Just installed Stripe after years of using another plugin. Installed it in a staging site.Tried to process a purchase in test mode with a test bank card and it succeeded. Then tried to do it a second time and it wouldnt do it because the “Pay” button wasnt visible in the cart page. Tried using a real card in test mode and that failed.
    Then restored the entire staging site from back up and tried again. It succeeded once again with a test but would not do it a cecond time. Restored it from backup again but it would not save the keys.
    I suspected a conflict and tirned off all plugins except Woo and Stripe. But it would still not save either the test or live keys.
    I am at a loss as to what to do now.
    Herewith system report

    
### WordPress Environment ###

WordPress address (URL): https://staging.trapbarn.com
Site address (URL): https://staging.trapbarn.com
WC Version: 6.0.0
REST API Version: ? 6.0.0
WC Blocks Version: ? 6.3.3
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.9.4
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 950 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.24
PHP Post Max Size: 950 MB
PHP Time Limit: 300
PHP Max Input Vars: 2500
cURL Version: 7.65.0
OpenSSL/1.0.2k-fips

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.33-MariaDB-log
Max Upload Size: 950 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.0.0
WC Database Prefix: wp_
Total Database Size: 49.00MB
Database Data Size: 32.42MB
Database Index Size: 16.58MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.22MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_acl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_net: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_log: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
cerber_qmem: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_traffic: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.34MB + Index: 0.41MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.23MB + Index: 0.20MB + Engine InnoDB
wp_ac_abandoned_cart_history_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ac_email_templates_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ac_guest_abandoned_cart_history_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ac_sent_history_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cerber_files: Data: 7.56MB + Index: 0.00MB + Engine InnoDB
wp_cerber_sets: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_cerber_uss: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 1.52MB + Index: 0.92MB + Engine InnoDB
wp_db7_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gglcptch_allowlist: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_odb_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 5.52MB + Index: 0.19MB + Engine InnoDB
wp_postmeta: Data: 6.52MB + Index: 8.03MB + Engine InnoDB
wp_posts: Data: 4.52MB + Index: 0.44MB + Engine InnoDB
wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 0.56MB + Engine InnoDB
wp_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.22MB + Index: 0.27MB + Engine InnoDB
wp_wc_order_stats: Data: 0.19MB + Index: 0.22MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wplnst_urls_status: Data: 0.08MB + Index: 0.23MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.28MB + Index: 0.23MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 169
custom_css: 2
flamingo_contact: 34
flamingo_inbound: 16
fusion_element: 1
nav_menu_item: 41
oembed_cache: 12
page: 53
popup: 6
popup_theme: 7
post: 1
product: 18
product_variation: 42
revision: 77
shop_coupon: 1
shop_order: 1275
shop_order_refund: 14
wpcf7_contact_form: 2
wpcr3_review: 28

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (5) ###

Avada Builder: by ThemeFusion – 3.5
Avada Core: by ThemeFusion – 5.5
Meks Quick Plugin Disabler: by Meks – 1.0
WooCommerce Stripe Gateway: by WooCommerce – 5.9.0
WooCommerce: by Automattic – 6.0.0

### Inactive Plugins (19) ###

Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.11.1
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.4
Asset CleanUp Pro: Page Speed Booster: by Gabe Livan – 1.2.0.3
Contact Form 7: by Takayuki Miyoshi – 5.5.3
Head, Footer and Post Injections: by Stefano Lissa – 3.2.2
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
My Custom Functions: by Space X-Chimp – 4.51
Optimize Database after Deleting Revisions: by CAGE Web Design | Rolf van Gelder
Eindhoven
The Netherlands – 5.0.110

Product CSV Import Export (BASIC): by WebToffee – 2.1.2
reCaptcha by BestWebSoft: by BestWebSoft – 1.66
ReCaptcha v2 for Contact Form 7: by IQComputing – 1.3.6
Redirection: by John Godley – 5.1.3
W3 Total Cache: by BoldGrid – 2.2.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 8.9.3
XML Sitemaps: by Auctollo – 4.1.1
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.3
Yoast SEO: by Team Yoast – 17.8
Yoast Test Helper: by Team Yoast – 1.15

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: object-cache.php

### Must Use Plugins (3) ###

Asset CleanUp Pro: Plugin Filtering: by Gabriel Livan – 1.0
Health Check Troubleshooting Mode: by  – 1.7.2
StackCache: by Stack CP –

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6 - /shop-fenn-at-trap-barn/
Basket: #7 - /basket/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Avada Child1
Version: 6.2.3.1589448490
Author URL: https://themeforest.net/user/ThemeFusion
Child Theme: ?
Parent Theme Name: Avada
Parent Theme Version: 7.5
Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
WooCommerce Support: ?

### Templates ###

Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php

### Action Scheduler ###

Complete: 833
Oldest: 2021-11-20 16:17:35 +0000
Newest: 2021-12-21 16:11:14 +0000

Pending: 3
Oldest: 2021-12-21 16:12:18 +0000
Newest: 2021-12-22 14:37:00 +0000

### Status report information ###

Generated at: 2021-12-21 16:12:24 +00:00
    • This topic was modified 2 years, 11 months ago by Jan Dembowski.
    • This topic was modified 2 years, 11 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter tomdhu

    (@tomdhu)

    Pleased to advise that we now seem to have it fixed and it’s working in Test mode. Tomorrow we will test live!
    Get there, and we might look at a cutom form for checkout.

Viewing 1 replies (of 1 total)
  • The topic ‘Unable to save keys’ is closed to new replies.

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