Unable to save H5P export file.

  • Anonymous User 5738192

    (@anonymized-5738192)


    7 years, 2 months ago

    Hello,
    Suddenly, I am unable to use H5p plugin. My existing H5p content is working. Today I created (1) Image Collage and (2) Dialog Card. But result was a blank page and error message, “Unable to save H5P export file.”
    Could you help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author icc0rz

    (@icc0rz)

    Hi,
    Have you looked in your web server’s error_log file?
    If there are no related error messages there you can try to add the following to your wp-config.php and then reload the page or edit and save the content again.

    define('WP_DEBUG', true);
error_reporting(E_ERROR | E_WARNING | E_PARSE);

    Before this line:

    /* That's all, stop editing! Happy blogging. */

    Also, you should probably double check the permission of you wp-content/uploads/h5p/* directories.

    • This reply was modified 7 years, 2 months ago by icc0rz.
    Thread Starter Anonymous User 5738192

    (@anonymized-5738192)

    Hi,

    Sorry for delayed response!

    Today I have just updated the plugin (Version 1.9.4). Now I am able to create the content and display the results correctly. But I still get the same error message: “Unable to save H5P export file.”

    So should I edit my wp-config.php?

    Thanks

    Plugin Author icc0rz

    (@icc0rz)

    That’s good. Yes, you should still add it. It should print more information about the error you’re getting. After you’ve collected these messages you can remove the lines again.

    Plugin Author icc0rz

    (@icc0rz)

    Did you manage to resolve the issue?

Viewing 4 replies - 1 through 4 (of 4 total)
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