Unable to save changes to ‘Product sync’ settings

Hi @italpasta

Sorry to see you’re running into an issue editing the product sync settings. To help us get started could you please provide a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.

Once we have that we’ll be happy to assist further.

### WordPress Environment ###

WordPress address (URL): https://pievosbirstone.lt
Site address (URL): https://pievosbirstone.lt
WC Version: 6.1.1
REST API Version: ? 6.1.1
WC Blocks Version: ? 6.5.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.0.3
Log Directory Writable: ?
WP Version: 5.8.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: –
Language: lt_LT
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.26
PHP Post Max Size: 512 MB
PHP Time Limit: 120
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.1.1
WC Database Prefix: wp_
Bendras duomen? baz?s dydis: 21.42MB
Duomen? baz?s duomen? dydis: 15.67MB
Duomen? baz?s indekso dydis: 5.75MB
wp_woocommerce_sessions: Duomenys: 0.23MB + Indeksas: 0.02MB + Variklis InnoDB
wp_woocommerce_api_keys: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_woocommerce_attribute_taxonomies: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_woocommerce_downloadable_product_permissions: Duomenys: 0.02MB + Indeksas: 0.06MB + Variklis InnoDB
wp_woocommerce_order_items: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_woocommerce_order_itemmeta: Duomenys: 0.06MB + Indeksas: 0.03MB + Variklis InnoDB
wp_woocommerce_tax_rates: Duomenys: 0.02MB + Indeksas: 0.06MB + Variklis InnoDB
wp_woocommerce_tax_rate_locations: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_woocommerce_shipping_zones: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_woocommerce_shipping_zone_locations: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_woocommerce_shipping_zone_methods: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_woocommerce_payment_tokens: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_woocommerce_payment_tokenmeta: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_woocommerce_log: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
cerber_acl: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
cerber_blocks: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
cerber_countries: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
cerber_lab: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
cerber_lab_ip: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
cerber_lab_net: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
cerber_log: Duomenys: 0.16MB + Indeksas: 0.13MB + Variklis InnoDB
cerber_qmem: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
cerber_traffic: Duomenys: 0.23MB + Indeksas: 0.02MB + Variklis InnoDB
wp_actionscheduler_actions: Duomenys: 0.27MB + Indeksas: 0.47MB + Variklis InnoDB
wp_actionscheduler_claims: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_actionscheduler_groups: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_actionscheduler_logs: Duomenys: 0.23MB + Indeksas: 0.19MB + Variklis InnoDB
wp_aioseo_cache: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_aioseo_notifications: Duomenys: 0.02MB + Indeksas: 0.06MB + Variklis InnoDB
wp_aioseo_posts: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_cerber_files: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_cerber_sets: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_cerber_uss: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_commentmeta: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_comments: Duomenys: 0.02MB + Indeksas: 0.09MB + Variklis InnoDB
wp_dlm_order: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_dlm_order_customer: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_dlm_order_item: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_dlm_order_transaction: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_dlm_session: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_download_log: Duomenys: 0.14MB + Indeksas: 0.02MB + Variklis InnoDB
wp_dpd_barcodes: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_dpd_manifests: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_dpd_terminals: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_frmt_form_entry: Duomenys: 0.02MB + Indeksas: 0.05MB + Variklis InnoDB
wp_frmt_form_entry_meta: Duomenys: 0.02MB + Indeksas: 0.05MB + Variklis InnoDB
wp_frmt_form_views: Duomenys: 0.02MB + Indeksas: 0.06MB + Variklis InnoDB
wp_gglcptch_allowlist: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_links: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_litespeed_url: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_litespeed_url_file: Duomenys: 0.02MB + Indeksas: 0.08MB + Variklis InnoDB
wp_mailchimp_carts: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_mailchimp_jobs: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_options: Duomenys: 5.50MB + Indeksas: 0.45MB + Variklis InnoDB
wp_postmeta: Duomenys: 3.52MB + Indeksas: 1.83MB + Variklis InnoDB
wp_posts: Duomenys: 0.47MB + Indeksas: 0.13MB + Variklis InnoDB
wp_revslider_css: Duomenys: 0.13MB + Indeksas: 0.02MB + Variklis InnoDB
wp_revslider_css_bkp: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_revslider_layer_animations: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_revslider_layer_animations_bkp: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_revslider_navigations: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_revslider_navigations_bkp: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_revslider_sliders: Duomenys: 0.09MB + Indeksas: 0.02MB + Variklis InnoDB
wp_revslider_sliders_bkp: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_revslider_slides: Duomenys: 0.25MB + Indeksas: 0.02MB + Variklis InnoDB
wp_revslider_slides_bkp: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_revslider_static_slides: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_revslider_static_slides_bkp: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_sgs_log_events: Duomenys: 1.52MB + Indeksas: 0.00MB + Variklis InnoDB
wp_sgs_log_visitors: Duomenys: 0.30MB + Indeksas: 0.00MB + Variklis InnoDB
wp_termmeta: Duomenys: 0.09MB + Indeksas: 0.13MB + Variklis InnoDB
wp_terms: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_term_relationships: Duomenys: 0.09MB + Indeksas: 0.05MB + Variklis InnoDB
wp_term_taxonomy: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_usermeta: Duomenys: 0.11MB + Indeksas: 0.06MB + Variklis InnoDB
wp_users: Duomenys: 0.02MB + Indeksas: 0.05MB + Variklis InnoDB
wp_wc_admin_notes: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_wc_admin_note_actions: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_wc_category_lookup: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_wc_customer_lookup: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_wc_download_log: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_wc_order_coupon_lookup: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_wc_order_product_lookup: Duomenys: 0.02MB + Indeksas: 0.06MB + Variklis InnoDB
wp_wc_order_stats: Duomenys: 0.02MB + Indeksas: 0.05MB + Variklis InnoDB
wp_wc_order_tax_lookup: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_wc_product_meta_lookup: Duomenys: 0.03MB + Indeksas: 0.09MB + Variklis InnoDB
wp_wc_rate_limits: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_wc_reserved_stock: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_wc_tax_rate_classes: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_wc_webhooks: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_woo_shippment_provider: Duomenys: 0.08MB + Indeksas: 0.00MB + Variklis InnoDB
wp_wpfb_gettwitter_forms: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_wpfb_post_templates: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_wpfb_reviews: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_wpfb_total_averages: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_wpforms_tasks_meta: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB
wp_yoast_indexable: Duomenys: 0.45MB + Indeksas: 0.31MB + Variklis InnoDB
wp_yoast_indexable_hierarchy: Duomenys: 0.06MB + Indeksas: 0.05MB + Variklis InnoDB
wp_yoast_migrations: Duomenys: 0.02MB + Indeksas: 0.02MB + Variklis InnoDB
wp_yoast_primary_term: Duomenys: 0.02MB + Indeksas: 0.03MB + Variklis InnoDB
wp_yoast_seo_links: Duomenys: 0.08MB + Indeksas: 0.03MB + Variklis InnoDB
wp_yoast_seo_meta: Duomenys: 0.02MB + Indeksas: 0.00MB + Variklis InnoDB

### Post Type Counts ###

acf-field-group: 1
attachment: 366
custom_css: 2
customize_changeset: 1
dlm_download: 1
dlm_download_version: 2
forminator_forms: 2
nav_menu_item: 24
oembed_cache: 1
page: 13
post: 4
product: 116
product_variation: 34
revision: 16
shop_coupon: 1
shop_order: 20
shop_order_refund: 1
testimonial: 5
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (29) ###

Advanced Custom Fields PRO: autorius Delicious Brains – 5.11.4
Age Gate: autorius Phil Baker – 2.19.0
Breadcrumb NavXT: autorius John Havlik – 7.0.2
Child Theme Configurator: autorius Lilaea Media – 2.5.8
Download Monitor: autorius WPChill – 4.4.14
Yoast Duplicate Post: autorius Enrico Battocchi & Team Yoast – 4.3
Facebook for WooCommerce: autorius Facebook – 2.6.9
Forminator: autorius WPMU DEV – 1.15.9
Google Analytics for WordPress by MonsterInsights: autorius MonsterInsights – 8.3.0
Jetpack: autorius Automattic – 10.5
WPBakery Page Builder: autorius Michael M - WPBakery.com – 6.8.0
LiteSpeed Cache: autorius LiteSpeed Technologies – 4.4.7
Loco Translate: autorius Tim Whitlock – 2.5.7
Mailchimp for WooCommerce: autorius Mailchimp – 2.5.4
Menu Icons: autorius ThemeIsle – 0.12.9
Slider Revolution: autorius ThemePunch – 6.5.14
UpdraftPlus - Backup/Restore: autorius UpdraftPlus.Com
DavidAnderson – 1.22.1

Advanced Shipment Tracking for WooCommerce: autorius zorem – 3.3.1
WooCommerce Payment Gateway - Paysera: autorius Paysera – 3.1.6
WooCommerce pristatymas - DPD baltic: autorius DPD – 1.2.5
WooCommerce PayPal Checkout Gateway: autorius WooCommerce – 2.1.3
WooCommerce Google Analytics Integration: autorius WooCommerce – 1.5.7
Booster for WooCommerce: autorius Pluggabl LLC – 5.5.0
WooCommerce PayPal Payments: autorius WooCommerce – 1.6.4
WooCommerce: autorius Automattic – 6.1.1
Yoast SEO: autorius Team Yoast – 17.9
WP Cerber Security, Anti-spam & Malware Scan: autorius Cerber Tech Inc. – 8.9.5
WP Google Review Slider: autorius LJ Apps – 9.6
WP Testimonials with rotator widget: autorius WP OnlineSupport
Essential Plugin – 3.0.4.1

### Inactive Plugins (1) ###

WooCommerce Shipping & Tax: autorius WooCommerce – 1.25.20

### Must Use Plugins (1) ###

aaa-wp-cerber.php: autorius Cerber Tech Inc. – 1.0

### Settings ###

API Enabled: –
Force SSL: ?
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Parduotuv?s baz?: #1447 - /e-parduotuve/
Krep?elis: #12 - /e-parduotuve/krepselis/
Apmok?jimas: #1449 - /e-parduotuve/apmokejimas/
Paskyra: #1450 - /mano-paskyra/
Pirkimo taisykl?s ir s?lygos: #14 - /taisykles-ir-salygos/

### Theme ###

Name: Kalium - Child Fashion
Version: 1.0
Author URL: https://laborator.co/
Child Theme: ?
Parent Theme Name: Kalium
Parent Theme Version: 3.4.4
Parent Theme Author URL: https://laborator.co
WooCommerce Support: ?

### Templates ###

Overrides: kalium/woocommerce/archive-product.php
kalium/woocommerce/cart/cart-item-data.php
kalium/woocommerce/cart/cart-shipping.php
kalium/woocommerce/cart/cart-totals.php
kalium/woocommerce/cart/cross-sells.php
kalium/woocommerce/cart/proceed-to-checkout-button.php
kalium/woocommerce/checkout/form-checkout.php
kalium/woocommerce/checkout/form-coupon.php
kalium/woocommerce/checkout/form-login.php
kalium/woocommerce/checkout/payment-method.php
kalium/woocommerce/global/form-login.php
kalium/woocommerce/loop/orderby.php
kalium/woocommerce/myaccount/form-edit-account.php
kalium/woocommerce/myaccount/form-login.php
kalium/woocommerce/myaccount/form-lost-password.php
kalium/woocommerce/myaccount/form-reset-password.php
kalium/woocommerce/myaccount/view-order.php
kalium/woocommerce/order/form-tracking.php
kalium/woocommerce/product-searchform.php
kalium/woocommerce/single-product/rating.php
kalium/woocommerce/single-product/tabs/tabs.php

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: LT
WooCommerce currency supported: ?
PayPal card processing available in country: –
Pay Later messaging available in country: –
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Action Scheduler ###

?vykdytas: 886
Oldest: 2021-12-20 20:01:52 +0200
Newest: 2022-01-20 19:38:40 +0200

Laukiantis: 1
Oldest: 2022-01-21 00:30:08 +0200
Newest: 2022-01-21 00:30:08 +0200

### Status report information ###

Generated at: 2022-01-20 20:03:52 +02:00

Hi @italpasta

Thanks for providing your status report and letting us get a look at the versions and plugins running on your site. Given that you’re seeing a performance issue on a specific settings page and no immediate issues are jumping out of the report at me I’d suggest we proceed with a conflict test to try and isolate the issue.

The best way to determine if the issue is being caused by a theme or plugin is to temporarily switch your theme to Storefront (https://woocommerce.com/storefront/?aff=10486&cid=1131038) and disable all plugins except for WooCommerce and Facebook for WooCommerce. Then test to see if the issue is resolved by attempting to edit the settings pane.

To figure out which plugin is causing the problem – reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

Here’s a more extensive explanation in our docs: https://docs.woocommerce.com/document/how-to-test-for-conflicts/