Unable to save API information. Popup says “Please try again later.”

  • We are unable to click the “connect” button, a popup says “Please try again later.” every single time we click it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author retainful

    (@retainful)

    Hi

    Thank you for reaching out. Apologies for the delayed response due to the long weekend.
    Were the API keys correct ?
    Would it be possible to open a support ticket with your site url at https://www.retainful.com/support ?

    Let’s assist you.

    Thanks
    Team Retainful

    Thread Starter joyryde

    (@joyryde)

    We got the API keys from your website. We ended up having to disable the plugin after trying many, many times.

    We can try the support link, thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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