• Resolved Sarun developer

    (@saruncloudspring)


    Hi,

    USPS shipping option is not showing on the cart and checkout page, When I checked the error log I can see the below errors. I believe Woocommerce USPS API is broken cloud you please fix this asap. I have contacted you via woocommerce tickets and also the slack community I am not getting any reply from your side yet. Due to this issue, we are losing customers now.

    Error><Number>80040B1A</Number><Description>Authorization failure. You are not authorized to connect to this server.</Description><Source>USPSCOM::DoAuth</Source></Error> (calculate_shipping)
    10-13-2021 @ 12:08:21 – Error: Unexpected USPS Response: <?xml version=”1.0″ encoding=”UTF-8″?>
    <Error><Number>80040B1A</Number><Description>Authorization failure. You are not authorized to connect to this server.</Description><Source>USPSCOM::DoAuth</Source></Error> (calculate_shipping)
    10-13-2021 @ 12:33:28 – Error: Unexpected USPS Response: <?xml version=”1.0″ encoding=”UTF-8″?>
    <Error><Number>80040B1A</Number><Description>Authorization failure. You are not authorized to connect to this server.</Description><Source>USPSCOM::DoAuth</Source></Error> (calculate_shipping)
    10-13-2021 @ 12:33:28 – Error: Unexpected USPS Response: <?xml version=”1.0″ encoding=”UTF-8″?>
    <Error><Number>80040B1A</Number><Description>Authorization failure. You are not authorized to connect to this server.</Description><Source>USPSCOM::DoAuth</Source></Error> (calculate_shipping)
    10-13-2021 @ 12:33:28 – Error: Unexpected USPS Response: <?xml version=”1.0″ encoding=”UTF-8″?>
    <Error><Number>80040B1A</Number><Description>Authorization failure. You are not authorized to connect to this server.</Description><Source>USPSCOM::DoAuth</Source></Error> (calculate_shipping)

Viewing 1 replies (of 1 total)
  • Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    Hi @saruncloudspring,

    So sorry to hear about the trouble you ran into. Recently we had to change the API key that’s used to pull rates from the USPS. It has been updated and should be working now. If you have any questions or problems, please let us know.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘Unable to retrieve USPS shipping rates’ is closed to new replies.