Unable to Resolve Log In Issue

  • Since 14th April I had the following issues:
    – I’ve been unable to log-in to my Admin page
    – When I try to reset the password, my email address is not recognised (“There is no user registered with that email address”);
    – My user name is recognised, but the confirmation email is being sent to another email account (i.e one that does not belong to me)
    – As my User Name/Password is not recognised, I couldn’t log in to this support forum (unless I created a new User Name)

    Is there any way I can fit my log in issue or gain access to my Dashboard?

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  • 1. Access the database thru phpMyAdmin on your server
    2. Click the wp_users table
    3. Locate your user_login and click the edit pencil to the left
    4. Type your user_pass
    5. Set the function to MD5
    6. Press the GO button
    7. Login to your blog with your password

    Thread Starter frankieb67

    (@frankieb67)

    Hi Luke, That worked… My deepest appreciation.

    Do you know what may have caused the error? Was my site hacked? Is there a way I can avoid this in the future?

    Thanks
    FB67

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