• Resolved JapeNZ

    (@japenz)


    Hi there,
    After the update I can add products to my cart, but trying to remove them results in a continuous spinner.

    Reverting back to version 5.5.3 fixed the problem.

    Any idea what might be causing the issue?

    Thank you for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @japenz,

    I check?our demo site?and find our plugin still works fine.

    There might be a confict between your plugin or our theme on your site and our plugin. Pls kindly check by deactivating one by one plugin or changing the theme to figure it out.

    Regards,

    Thread Starter JapeNZ

    (@japenz)

    Hi @miemie,

    Is the demo site the free or pro plugin?
    Is it possible that might make a difference?

    The previous version (5.5.3) of the free plugin works without trouble at all.

    • This reply was modified 1 year, 7 months ago by JapeNZ.

    Dear @japenz,

    The demo site is both our free version and pro version. You need to check your theme and the confict of your plugin on your site first. Then, if the issue doesn’t come from your side, I will ask our dev to support you.

    Regards,

    Thread Starter JapeNZ

    (@japenz)

    Hi @miemie,

    Seems it was a conflict with a caching plugin my old host used, and cart fragments.

    I’ve switched hosts and your updated plugin is working perfectly again!

    Thank you for your help ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Unable to remove items from flycart after update’ is closed to new replies.