Unable to Relaunch

  • Hi,

    The company I work for has a website that they took down about a year ago. They still own the domain, however when attempting to access the “wp-admin” page, it won’t load.

    Is there a way for them to still access the site and it’s contents in order to relaunch it? If so, how?

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    1. Are you sure there’s still a WordPress installation there?

    2. What exactly happens when you go to wp-admin? If you see any errors, please quote them.

    Thread Starter shaefrierson

    (@shaefrierson)

    I’m actually unsure. I’m new so I’ve never actually worked with the site in question. Is there a way to test that?

    When I go to the wp-admin page, it reads “This website is temporarily unavailable, please try again later.”.

    Moderator James Huff

    (@macmanx)

    You’ll need to access the server via SFTP, FTP, or a file manager in the hosting account’s control panel to see if there are any files there first.

    Do you know who the hosting provider is?

    Thread Starter shaefrierson

    (@shaefrierson)

    GoDaddy I believe

    Moderator James Huff

    (@macmanx)

    Ok, you’ll need access to that hosting account to continue, so I recommend contacting GoDaddy about that.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Unable to Relaunch’ is closed to new replies.