• Resolved mass80

    (@mass80)


    Hello,

    I installed the plugin and then uninstalled it, but when I wanted to reinstall it, I couldn’t because I got this error message preventing me from doing so:

    Installation failed: Unable to copy file. publishpress-authors/lib/vendor/publishpress/instance-protection/core/Autoloader.php

    Can you tell me how to solve this problem?

    thank you

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  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @mass80

    Thanks for using our plugin.

    Can you manually delete the publishpress-authors folder from wp-content/plugins/ ?

    After you delete it, try to install it back. See if the issue persists.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, please reply again here, or you can start a new thread.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
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