• webonative

    (@webonative)


    Hi,

    I created a multi-step form for contact form 7. The form consist of 5 pages. The form works perfectly fine. But when I completely fill the form and submit it, I’m receiving the contents of only page 5 of the form. I don’t see any results from page 1 – page 4. I checked everything and everything seems to be perfect and normal. Can you please explain why it must be doing that?

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author webheadcoder

    (@webheadllc)

    make sure you have the multistep tag on your last form too. something like [multistep "5-5"]

    Thread Starter webonative

    (@webonative)

    Hi,

    Based on one of the tutorials on YouTube, I was using the tag [hidden step “1-5”] to [hidden step “5-5”] on each and every form. Will this work?

    I tried using [multistep “1-5”] to [multistep “5-5”] on every form and now it says “There was an error trying to send your message. Please try again later.”

    Do you want me to send you the WordPress login credentials? If yes, then where as this forum doesn’t accept private messages.

    Please advice.

    Thanks.

    Plugin Author webheadcoder

    (@webheadllc)

    The hidden step tag should still work. that’s the old way though.

    I’m not sure what that error message is, it’s not from this plugin.

    I don’t do on-site logins since this is a free plugin.

    You may want double check the example at:
    https://webheadcoder.com/contact-form-7-multi-step-form/
    Make sure to add the tags from the previous steps on your Mail tab.

    Thread Starter webonative

    (@webonative)

    Hi,

    Sorry. I was getting that error message because I was testing the form with random data input and contact form 7 was considering the information as spam. That’s why it was not going to the second page. But when I entered proper information in the form, the error message was gone.

    However, I’m still not able to receive complete form results. You can view all the 5 forms here. As you suggested, all the forms have got proper tags at the end of each form:

    https://www.dropbox.com/s/67sckuxygq7kkll/New%20Microsoft%20Word%20Document.docx?dl=0

    Can you please take a look and let me know if you find something wrong with the forms tags?

    Here is the output that I’m getting:

    Would you be interested in discussing this idea further over the phone?
    9999999999

    Any other comments
    Resources


    This e-mail was sent from a survey form on Eidy (https://eidy.ca)

    Please advice.

    Thanks.

    Link to the website: https://eidy.ca/eidy-survey/

    Plugin Author webheadcoder

    (@webheadllc)

    Could you post what is on your mail tab?
    You should have something like:

    email:
    [your-email]

    gender:
    [menu-371]

    city:
    [text-471]

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Unable to receive complete form results’ is closed to new replies.