• Resolved Julien MA Jacob

    (@wpr0ck)


    Hi !
    After connect my google accout, I just have this message error : Unable to receive access token because of an invalid authorization code or refresh token.

    Help me please ??

Viewing 11 replies - 16 through 26 (of 26 total)
  • Thread Starter Julien MA Jacob

    (@wpr0ck)

    Hey !! That work now ????
    Thank you @jamesosborne

    Plugin Support James Osborne

    (@jamesosborne)

    @wpr0ck Great to hear, and thanks for the update. I will mark the topic as resolved, but sure to also leave the plugin a review now that it’s working as expected for you.

    Thread Starter Julien MA Jacob

    (@wpr0ck)

    Hello,

    The problem is finaly always here. I connect with search console, but not analytics.

    Always this messages:

    – You need to reauthenticate your Google account. Click here
    – Unable to receive access token because of an invalid authorization code or refresh token.

    – Issue accessing data – You need to reauthenticate your Google account.
    – Analytics activation – Analytics module needs to be configured

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @wpr0ck. Can you temporarily deactivate Google Analytics Dashboard for WP (GADWP) and then try connecting the Analytics module again? If that doesn’t work can you open a new support topic (for this Analytics issue) and specify how you have implemented Analytics (Tag Manager, manual snippet insertion etc).

    Plugin Support James Osborne

    (@jamesosborne)

    @wpr0ck Did you get a chance to check connecting the Analytics module with your current Analytics module temporarily deactivated?

    @wpr0ck I’m following up on your support topic. Could you try to reconnect the Analytics module and let us know if the issue is resolved?

    @wpr0ck Since we have not heard from you, I have marked your support topic as resolved. If your issue isn’t resolved, please reply with any further information and we’d be happy to assist.

    Thread Starter Julien MA Jacob

    (@wpr0ck)

    Always the same problem !

    I already test with Google Analytics Dashboard for WP (GADWP) deactivate cause you ask me to deactivate all plugin and custom theme at the start on this threat.

    @wpr0ck I’m very sorry to hear the issue still happens for you, and thanks for clarifying your steps. We’re thinking the redirection on the URL could be a factor. Since the site is on a different URL (https://wprock.fr/blog/) than what the site address (https://wprock.fr/) is set to this could be causing some issues.

    Do you have another site without a redirection that you can test Site Kit on to see if this is an isolated case?

    Plugin Support James Osborne

    (@jamesosborne)

    @wpr0ck Did you get a chance to test Site Kit setup using another site?

    As @reneesoffice mentioned the redirection and differing URLs in your general settings are likely causing setup issues.

    Plugin Support James Osborne

    (@jamesosborne)

    @wpr0ck As we didn’t receive a response I will mark this as resolved. Feel free to open a new support topic if you continue to encounter issues.

Viewing 11 replies - 16 through 26 (of 26 total)
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