Unable to publish or preview etc.

  • Resolved droopy88

    (@droopy88)


    7 months, 2 weeks ago

    I am evaluating your plugin and creating a test site on my pc with IIS.
    I have no issues with other plugins, but with wpvr, I do:

    I am able to upload 360 images, and to insert one of them in a scene.
    However, if I click on “Preview” or on “Publish”, or if I try to navigate from one scene to another one, then I have the wheel spinning forever, and nothing happens.

    I cannot provide a link to a site, given that I’m almost unable to do anything: neither publish, nor create a usable draft visit, as I cannot add hotspots, or a second scene (each time wheel spinning).

    I made a fresh install, without any plugin so as to avoid interactions, and I also cleared the browser cache, all this to no avail.
    I have the same behaviour, regardless of the browser (Firefox, Edge, Chrome)

    Any suggestion is welcome!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Fatema-Tuz-Zohra Nabila

    (@nabila98)

    Hi,

    Thank you for reaching out and sharing details about your experience.

    When you encounter the issue of the plugin loading indefinitely, please check the console in your browser’s developer tools for any errors or warning messages. This can provide valuable information about the specific issue you’re experiencing.

    Please take a screenshot of any errors you find and share them with us here.

    Best regards,

    Plugin Support Fatema-Tuz-Zohra Nabila

    (@nabila98)

    Hi,

    As we didn’t get to hear from you, we are assuming the issue has been resolved. For now, we are marking the thread as resolved. You can always open a ticket if you need to.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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