Unable to process payment, please try again or try an alternative method

This is Status -> Log for WooCommerce Gateaway Stripe

2021-03-05T10:44:19+00:00 DEBUG 
====Stripe Version: 4.9.0====
====Start Log====
payment_intents/pi_1IRZonHp2c0tP68BdIyJaouU request: Array
(
)

====End Log====

2021-03-05T10:44:19+00:00 DEBUG 
====Stripe Version: 4.9.0====
====Start Log====
sources/src_1IRb8mHp2c0tP68BwvBzPUPh
====End Log====

2021-03-05T10:44:20+00:00 DEBUG 
====Stripe Version: 4.9.0====
====Start Log====
customers/cus_J3hDSElJnPLvHF request: Array
(
    [email] => [email protected]
    [description] => Name: Shivanee verma, Guest
    [name] => Shivanee verma
    [metadata] => Array
        (
        )

)

====End Log====

2021-03-05T10:44:20+00:00 DEBUG 
====Stripe Version: 4.9.0====
====Start Log====
Info: Begin processing payment for order 1940 for the amount of 1.00
====End Log====

2021-03-05T10:44:20+00:00 DEBUG 
====Stripe Version: 4.9.0====
====Start Log====
payment_intents/pi_1IRZonHp2c0tP68BdIyJaouU request: Array
(
    [source] => src_1IRb8mHp2c0tP68BwvBzPUPh
)

====End Log====

2021-03-05T10:44:20+00:00 DEBUG 
====Stripe Version: 4.9.0====
====Start Log====
payment_intents/pi_1IRZonHp2c0tP68BdIyJaouU/confirm request: Array
(
    [source] => src_1IRb8mHp2c0tP68BwvBzPUPh
)

====End Log====

2021-03-05T10:44:22+00:00 DEBUG 
====Stripe Version: 4.9.0====
====Start Log====
Stripe PaymentIntent pi_1IRZonHp2c0tP68BdIyJaouU requires authentication for order 1940
====End Log====

2021-03-05T10:45:12+00:00 DEBUG 
====Stripe Version: 4.9.0====
====Start Log====
payment_intents/pi_1IRZonHp2c0tP68BdIyJaouU request: Array
(
)

====End Log====

2021-03-05T11:05:04+00:00 DEBUG 
====Stripe Version: 4.9.0====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

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Please see the screenshot

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PS: please remove this message above This message is showing.
“02-07-2021 @ 07:45:57 – There was an error trying sync products using the Catalog Batch API for job bxxxxxxxxxa4ab21bd7bexxxxxec41b1: Cannot create the API instance because the access token is missing.”
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Thanks!

Hello @divyasinghinfo ,

I am sorry to know about the issue. Let’s go through these troubleshooting steps –

1. We are discussing about the WooCommerce Stripe Payment Gateway not the other Stripe plugins.
2. You have checked the feature while having only WooCommerce and Stripe activated. All other plugins remained deactivated during the test.
3. You have checked the feature using a default theme like Twenty-Twenty.
4. You have followed and confirmed the correct configuration according to the Stripe documentation.
5. You are using the correct live/test secret keys and make sure not to mismatch between them.

Let me know the update of the test.

Thank you ??

Hi there,

We’ve not heard back from you in a while, so I’m marking this thread as resolved.

Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Thank you ??