Unable to post comments after update

  • Resolved spespam

    (@spespam)


    4 years ago

    Hi,
    I updated the latest version and I tested it. Users can’t post comments anymore. It asks to fill all the fields, but the fiels are all filled so what is the problem?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thiago

    (@wonderingthi)

    Same problem here. In addition, comments are not loading when user click “View comments”.

    Update: To fix it I needed to save comment form settings again. That means going to WpDiscuz > Forms > Default Form -> Edit > Update.

    • This reply was modified 4 years ago by Thiago.
    Plugin Author gVectors Team

    (@gvectors-team)

    @spespam and @wonderingthi,
    This can be a simple cache issue.

    1. Please delete all caches and purge CDN if you have. If you have a JS file minifier plugin, please purge that plugin cache as well. If you have a hosting side cache, delete it too. Then go to website front-end, open a post and press Ctrl+F5 (Safari/Mac: CMD+ALT+E) to reset browser cache.

    2. Try to edit and update the comment form. Go to Dashboard > wpDiscuz > Forms admin page, edit the form and save it.

    3. If neither of them work, please leave your website URLs.

    Thread Starter spespam

    (@spespam)

    I did this but it doesn’t work.
    I purged the cache with WP Super cache.
    Went Edit form and saved it (with no change)

    But still unable to comment. Always the same error.

    Plugin Author gVectors Team

    (@gvectors-team)

    Ok, thank you, the update is coming…

    Thread Starter spespam

    (@spespam)

    FYI, I purged the cache with WP Super cache.
    And I went to Edit form and saved it (with no change)

    But still unable to comment. Always the same error.

    Next time, I will wait at leat one week before update to avoid bugs because obviously, it’s a huge bug.

    Thread Starter spespam

    (@spespam)

    Thank you for the update. Now it works again !

Viewing 6 replies - 1 through 6 (of 6 total)
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