Unable to optimize wordfence firewall

  • Resolved gbh2930

    (@gbh2930)


    6 years, 9 months ago

    Wordpress 4.9.3
    Wordfence Plugin 7.0.2

    1. After installing the wordfence plugin, I see the following notice….
    “To make your site as secure as possible, take a moment to optimize the Wordfence Web Application Firewall: [Click here to Configure]”

    2. Upon clicking [click here to configure] button a window pops up with the following message…

    “We’ve preselected your server configuration based on our tests, but if you know your web server’s configuration, please select it now.”
    The preselected server configuration is Apache + suPHP but that is incorrect so I select Apache + CGI/FastCGI

    3.As prompted, I download .HTACCESS and .USER.INI and then select [Continue]

    4. I get an “Installation Successful” message window including “The changes have not yet taken effect. If you are using LiteSpeed or IIS as your web server or CGI/FastCGI interface, you may need to wait a few minutes for the changes to take effect since the configuration files are sometimes cached. You also may need to select a different server configuration in order to complete this step, but wait for a few minutes before trying. You can try refreshing this page.”

    5. I close the message window but no matter how long I wait or refresh the page, I continue to see the notice at step 1 when I would have expected it to disappear? Should this notice disappear or not? Is it an indication the setup process has not completed correctly?

Viewing 5 replies - 16 through 20 (of 20 total)

  • Hi @gbh2930,

    You can also look into this post/topic for more information.

    ———————————

    @mrmatteastwood,

    Thanks for helping out here!

    Thread Starter gbh2930

    (@gbh2930)

    Source of my confusion is found: my site is on shared hosting which apparently means I don’t have access to the cpanel interface. Thats why I cannot find the PHP Variables Manager icon. So I think I have to ask the hosting provider to edit the php.ini file for me.

    • This reply was modified 6 years, 8 months ago by gbh2930.

    Hi @gbh2930,

    Just checking if your hosting provider was able to assist you?

    Were you able to successfully carry out the optimization procedure?

    Thread Starter gbh2930

    (@gbh2930)

    Hi @wfyann,

    No, I am on shared hosting and my hosting provider said editing php.ini is not possible on shared hosting. I’d need at least a private Cloud server with full admin access for that. However, they said Wordfence should not need that entry to function as it’s just for optimisation and it should still be able to do a decent job of protecting the website.

    So I guess I will have to do without completing the optimization step.

    But thanks for your help.

    Best regards,

    Hi @gbh2930,

    Thanks for the update.

    You can learn more about the differences between the two Protection Levels here.

Viewing 5 replies - 16 through 20 (of 20 total)
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