Unable to open …/wp-admin/plugin-install.php

  • Jan Boen

    (@janboen)


    6 months ago

    Since a couple of day we get “504 Gateway Time-out The server didn’t respond in time.” when we try to access this page https://academy.kiwanis.eu/wp-admin/plugins.php.

    Then removed all plugins and started adding them again and it happens again when “too many” plugins are added. When using HTOP we see the server doing almost nothing. The rest works as should.

    Any idea what is happening?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • What was the result of your test when re-adding plugins? Were things working well after removing them?

    The most likely cause I can think of, specific to this page, would be: If a plugin was programmed to check for plugin updates every time that page was loaded, and the URL that the plugin is looking for doesn’t exist, or is delayed, maybe the update check is timing out the whole page.

    Do you have any plugins that might be looking for non-existent update sources, or ones that require authentication of some kind?

    Also, 504s should produce some kind of error in the server (Nginx or Apache) or PHP logs. Do you have access?

Viewing 1 replies (of 1 total)
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