Unable to manual orders since last update

  • Resolved stevethebartender

    (@stevethebartender)


    4 years ago

    Since the last core / Woocommerce update a few hours ago, I am unable to manually add orders.

    Clicking on the edit billing or shipping option does nothing, see here: https://prntscr.com/vottny

    Is this a known issue?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @stevethebartender,

    I am unable to replicate this issue on the latest version of WooCommerce (4.7.0) on my end.

    I suspect it might be caused by a theme/plugin conflict. Could you please try following this guide to do a conflict test and see if that helps?

    If it doesn’t, please share a copy of your site’s System Status so we can look it up and help further.

    You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in the thread.

    Thank you!

    Thread Starter stevethebartender

    (@stevethebartender)

    Thanks for the super quick response!

    After a bit of troubleshooting I discovered it was the WP All Import plugin causing issues. A quick update and the problem seems resolved now.

    Cheers,
    Steve

Viewing 2 replies - 1 through 2 (of 2 total)
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