Unable to login to wordpress backend

  • Resolved paragp

    (@paragp)


    7 years, 7 months ago

    Hello team,

    Thanks for this wonderful plugin which i am using at couple of websites.
    For the above website, i am just not to access the wp-admin folder after successfully logging in from wordpress admin (backend).

    So i went ahead and deleted all of the setting parameters in wp-options table having attribute with values ‘backend’, block and i am still getting the issue of unable to login to my wordpress admin.

    I also cleared cache folder at server via ftp. Still no progress. I even tried disable the plugin folder but still no success. Also, disabled wp-super-cache and other catching folders. But no success yet.

    Appreciate your assistance.

    thanks & regards,
    parag

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Pascal

    (@iqpascal)

    WP Super Cache does not cache the backend only the frontend. Strange that you could not login even after disabling the plugin.

    Do you still need help?

    Thread Starter paragp

    (@paragp)

    Hello Pascal,

    I would really appreciate assistance on this. I am willing to pay for any nominal charges associated. Do let me know.

    thanks & regards,
    parag

    Thread Starter paragp

    (@paragp)

    additionally, i also created an admin user from backend but no luck. Cant access via the backend created admin user. I moved ISP and i have static ip address, and so i also corrected some of the known _options value where static ip was configured associated with some of the security plugins like wordfence as well. So dont quite know what is the issue. The website is certainly not hacked as well.

    thanks,
    parag

    Plugin Author Pascal

    (@iqpascal)

    Your /wp-admin/ seems to be redirect to /wp-admin/ creating an loop. I’ve seen this once before when using a specific Apache version. Might also be something in a .htaccess file.

    If you send details to support/\webence.nl I can take a look for you. It however does not seem to be related to my plugin.

    Thread Starter paragp

    (@paragp)

    Thanks Pascal. I have emailed the cpanel access details to Dahisar.com website.
    The email is from my gmail account [email protected]
    Kindly check your spam folder.
    thanks & regards,
    parag

    Plugin Author Pascal

    (@iqpascal)

    Setting this to resolved as this was unrelated to the plugin but fixed anyhow ??

Viewing 6 replies - 1 through 6 (of 6 total)
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