Unable to login to Admin & no files on FTP
-
My website’s storefront is visible – https://shop.dreamingonastar.com/ but when I try to login to the admin by typing shop.dreamingonastar.com/wp-admin – I see a white screen, with no error messages (White Screen of Death). I am therefore unable to login to the admin
I tried troubleshooting by using this guide – https://rynaldo.com/how-to-debug-the-white-screen-of-death-wsod-in-woocommerce/
But when I login to the site by FTP there are no folders in the directory only a .protect folder. I’ve built websites in the past and I know there is supposed to be other folders such as images or themes, etc.
I have another wordpress site (dreamingonastar.com) and there are no folders on the FTP either.
Can anyone help me locate them?
Thank youThe page I need help with: [log in to see the link]
- The topic ‘Unable to login to Admin & no files on FTP’ is closed to new replies.