Unable to login after password update

  • Resolved vikasgunjeti

    (@vikasgunjeti)


    1 year, 7 months ago

    Hi Team,

    Thank you for this wonderful plugin. All the functionalities working fine in the free version of the plugin. I am using this plugin into our intranet wordpress portal. Our use case is we have disabled the internet for the VM on which we installed this wordpress plugin. It was working fine until I recently updated my AD password.

    Now I am unable to login into intranet wordpress dashboard using my new password. I tried with Old password also still not working. Is it because internet is disabled on the VM.

    Please help us to resolve this issue.
    Note: Not provided the wordpress portal link because it is intranet.

Viewing 1 replies (of 1 total)
  • Plugin Support Avi Saxena

    (@avisaxena)

    Hi @vikasgunjeti

    Thanks for using our LDAP/AD Integration plugin, we’ll be happy to assist you with your query.

    Could you please confirm that LDAP login option is still enabled?
    You can navigate to the?Sign-in Settings?tab in the plugin and check the?Enable LDAP Login?checkbox.

    Also, please make sure that your LDAP server is reachable from your WordPress Intranet website and that the requests are reaching your LDAP server. You can test that from the LDAP configuration tab.

    You can use the “Test Authentication” present in the LDAP Configuration tab to test if the authentication for your user is successful. In case you get an error, can you share that with us here.

    You can get in touch with us from?here?as well, so we can connect and look into the issue further in detail.

    Thanks
    miniOrange Team

Viewing 1 replies (of 1 total)
  • The topic ‘Unable to login after password update’ is closed to new replies.