Unable to login

Hi,

Could you please offer some more details on your attempt to login? What is happening? Are you seeing an error?

We do not store password period. WP Abstracts uses the WordPress user management system and handles user passwords by storing them in a hashed format in the your database. When a user creates an account or changes their password, WordPress uses a hashing algorithm to generate a one-way hash of the password. The hashed password is then stored in the database, rather than the actual password itself.

If you are seeing the password in the browser address bar after attempting to login then that probably means there is a configuration issue and the login attempt is redirecting rather than performing a POST operation as expected.

Please tell me more about what is happening and I will help you resolve this issue.

Thank you,

Kevon

Hi Kevon,

When I attempt to login with the ‘dummy’ test account I’ve made the page simply refreshes but provides no additional information or message. I’ve attempted to login with multiple browsers and devices but have the same issue.

Hi,

I’m suspecting it may be relating to how the shortcode is setup or maybe your permanent link configuration.

For me to help more, I would need to take a look at your website.

Please either send me an email to support @ wpabstracts.com or create a ticket at wpabstracts.com/support for further assistance.

Thank you,

Kevon