Unable to Login

  • Resolved rkassebaum

    (@rkassebaum)


    11 months, 2 weeks ago

    Unable to get logged into your site. Did forgot password and not receiving an email to change the password. So, we need assistance.

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  • Plugin Contributor Fayyaz

    (@fayyazfayzi)

    Hi @rkassebaum,

    Do you have any security plugins or a custom login URL? Please log in to the staging site using your production site’s login details. By default, the staging site shows a login page. Try /wp-admin or /wp-login.php followed by the staging site URL.

    Please fill out this form to open a free support ticket. For a better resolution, please include the system information and debug logs.

    Cheers,
    Fayyaz

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