UNABLE TO LOG ON

  • My ISP installed WordPress and MySQL access. I was given the following information:

    Administrator Email: [email protected]
    Administrator Username: admin
    Installation Directory:
    Database Host Name: mysql.omnis.com
    Database Name: frenc009xxxxxxxxxxxxx
    Database Password: xxxxxxxxxx Hide Password
    Database User: wordpr_xxxxxxx
    Installation Path: /www/

    I have tried every combination of the above “administrator username”, “database name” and “database user” with the “database password” to log on and none work. Any ideas?????

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi

    Do not use anything that starts with database. They are for the wp-config.php

    Check with your ISP for your admin user password.
    Use your administrator username which is admin and your admin password to login.

    Maybe your ISP just uploaded the WordPress script and setup the database, but did not run the WordPress installation script.

    If installation script is not run. You may have to create wp-config.php and run the install.php

    You can read up on this in the codex.

    Hope it helps!

    Thread Starter drjcliff

    (@drjcliff)

    Hey Denzel thanks so much. Turns out my ISP did not keep the password when they set up WordPress. So I had a new one generated and emailed. All OK now….

    You are welcome! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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