Unable to log into premium account

For pro or commercial product support please contact the developer directly on their site.
This includes any pre-sales topics as well.
As the developer is aware, commercial products are not supported in these forums.
I am sure they will have no problem supporting you there.

Hi ddewett,

I understand you’re having problems logging into your account, feel free to use the pre-sales contact form to contact us.

https://kb.jetpackcrm.com/crm-support/

Thank you!