Unable to log in to wp-admin

What did you do before this problem?

When I last logged in I think there were some plugin updates but I didn’t make any other changes to the websites settings or configuration in general.

I was talking to my partner about some changes we wanted to make and how we might go about it and for me I find it useful to have the dashboard open so I can look at what I need to do and where I need to do it but other than that, we didn’t publish anything.

Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Hi, I’ve tried both of these things and neither of them work.

When I change the folder name of the plugins I get the same problem, no change at all and when I change the theme folder I get a message that says The theme folder tsd (my custom themes name) cannot be found. It doesn’t actually force the default theme to activate.

Any other ideas?

See if this helps:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress/

Thanks, I’ve tried those things as well and am still getting the same error message.

Even after following those suggestions I still cannot log in.