Unable to log in to dashboard

Hi @nivlek, sorry to hear that you’re not able to access the dashboard! Would you mind providing us with the email being used for the account as well as the browser you are using to access Creative Mail?

Thank you!

The email is [email protected]. Google chrome and firefox browsers were used.

Thanks, we’re on it! We’ve opened a support case for this matter and will be following up with you there directly. Let us know if you need any assistance, and thanks for using Creative Mail!

i have same problem , [email protected]

• This reply was modified 3 years, 12 months ago by papayacharm.

Thanks @papayacharm for letting us know, and sorry for the inconvenience! I’ve opened a support inquiry for you about this matter.