Unable to log in due to error 404 HostGator page

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello Beatriz,

    When I go to – https://beatrizvalverdegarzon.com/ – I see that there are no website files in that account, thus why you can access the admin page.
    You will need to reload your website files and database info in order to restore your website.

    Thanks,
    Jordan Q

    contact host company …

    Thread Starter beawpress

    (@beawpress)

    Thanks guys. Hostgator will be restoring the files. Someone deleted them… and it wasn’t me. Full investigation is on.

    You’ve been hacked change all password (cpanel, ftp, wp-admin) as fast as you can after they will restore you`r site.

    Thread Starter beawpress

    (@beawpress)

    Thanks Zota. I don’t think I have been hacked. I passed on my log in details to my new web designer and it looks like they have done something stupid… Hostgator just came back with a report where I can see when and who logged in. I will change the log in details any way. Ridiculous.

    MrTMC

    (@mrtmc)

    I deleted my addon domains in cpanel of Hostgator. They restored the files
    but I can’t locate my wordpress admin link to log in to the back office. Is there a way for me to get this information from the file manager?

Viewing 6 replies - 1 through 6 (of 6 total)
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