Unable to log in

  • olssmumbles

    (@fathermansel174jng2r)


    4 years, 2 months ago

    Hello. I am unable to log in to manage my site. When I press log in after entering
    username and password nothing happens. Literally nothing.

    I have tested on Mac and PC, on Chrome and IE.

    Help! It’s like the login button is not doing anything…..

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter olssmumbles

    (@fathermansel174jng2r)

    With apologies, I have no idea but to do that?!

    Thread Starter olssmumbles

    (@fathermansel174jng2r)

    How, not but *

    Moderator James Huff

    (@macmanx)

    Please follow the instructions linked to in my reply above.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Unable to log in’ is closed to new replies.