• I am unable to log into my dashboard. My website is gabriellebeck.com

    I’m receiving an error message regarding cookies. I’ve cleared my cache and cookies, it still continues.

    I can not log on or get access to the forums over at WordPress.com either!

    Please, can someone help?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Check your computer date and time and clear your cookies again if it still doesn’t work try on a new browser hope it helps

    Thread Starter gabriellebeck

    (@gabriellebeck)

    Thanks for responding taruntanu!

    I’ve attempted clearing cookies several times. I’ve even attempted logging in on a different computer, same issue.

    It looks like there is some issue with your current theme its throwing warnings at the header .

    Did you made any changes in the default theme ?

    I would suggest you to check with the theme developer.

    Thread Starter gabriellebeck

    (@gabriellebeck)

    Warning: Creating default object from empty value in /home/gabbec3/gabriellebeck.com/wp-content/themes/platform/includes/class.layout.php on line 164

    ERROR: Cookies are blocked due to unexpected output. For help, please see this documentation or try the support forums.

    These are the error messages I am receiving. It will not let me log in. I’ve been trying for weeks! It seems the issue started after an automatic update of some kind.

    Do you have FTP access ?

    If yes try to reupload the theme see if it works

    Thread Starter gabriellebeck

    (@gabriellebeck)

    Don’t I have to be logged in to re-upload a theme? I can’t log in.

    Speak with your webhost check with them for the FTP login details they can fix the issue .

    Thread Starter gabriellebeck

    (@gabriellebeck)

    Great, will try that! Thanks again taruntanu!

    Download your theme to your computer, and then delete the theme which is called “Platform” because this theme is currently causing the problem in your website.

    You can do this with FTP or login directly to your cPanel.

Viewing 9 replies - 1 through 9 (of 9 total)
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