Unable to link TIktok

  • Resolved nickwehrmann1

    (@nickwehrmann1)


    1 year, 5 months ago

    Hello,

    When I click on the tik tok plug in I get this. It was working for a day, and I had products linked, but then it went away and i just get the error. I have tried to reinstal lthe tik tok plug in with the same results. the tik tok account is @freshdogfood

    Internal service error

    Code: 10031

    LogId: 20231013153515796BCC26C1DA8702608D

    The page I need help with: [log in to see the link]

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  • Plugin Contributor TikTok

    (@tiktokforbusiness)

    Hello! We apologize for the difficulties you’re experiencing! Could you kindly?submit a support ticket?and select “TikTok Commerce” as the category? Our support team will follow up for further assistance. Please use your TikTok For Business credentials to log in and track your tickets. Thanks!

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