Unable to Link Google Ads Account During Setup of Google for WooCommerce

  • Resolved burakkaya

    (@burakkaya)


    1 month ago

    While setting up the Google for WooCommerce plugin, I encountered an issue linking my Google Ads account. Even though I successfully signed in with my Google account, my manager account and the Google Ads accounts under it are not appearing for selection. Only the accounts of other clients, which I have management access to, are visible. Could you please assist in resolving this issue? Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reynier C. (woo-hc)

    (@reynierc)

    Hi @burakkaya ,

    It sounds like you’re facing a challenge with the Google for WooCommerce plugin in connecting your manager account. To move forward, please try refreshing the connection. Sign out of your Google account within the WooCommerce plugin, clear your browser’s cache, and then sign back in. This can often help refresh the account list.

    If your manager account still isn’t showing up, make sure you have the right permissions for that account. If the issue continues, kindly share more details about the steps you’re taking, and if possible, include a video or screenshot of any error message you’re getting.

    For video sharing, you may use https://loom.com or https://www.awesomescreenshot.com/. For screenshots, you can use snipboard.io. This will generate a link that can be pasted directly into your response here.

    Looking forward to getting this sorted out.

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi there, I’ll mark this as resolved since we haven’t received a reply. We’re here whenever you’re ready to pick this back up.

Viewing 2 replies - 1 through 2 (of 2 total)
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