Unable to Integrate

  • Resolved chariztma

    (@chariztma)


    4 years, 8 months ago

    Hi,

    I would just like to consult about integrating Ontraport pages to WordPress. I was setting up the integration in wordpress by following the steps here – https://ontraport.com/support/membership-sites/connect-your-existing-wordpress-site/

    However, it said it would give me a pop up that will ask me for the API key and API ID during activation but none has came up. Thus, the option at the side where Ontrapage should be located is not appearing. Has anyone encountered this and how can this be solved?

    Help much appreciated. ??

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  • Not sure what is happening, but our Support team will be happy to take a look for you!

    You can click the question mark icon in the lower right of your account, then click “Contact Support” and click the icon to chat into them. Because of Covid-19 we are all working remotely, but so far the chat hold times have not been too bad.

    Thread Starter chariztma

    (@chariztma)

    Thanks @ontraportfrank I was able to get a hold of one of the support agents and this is now resolved. Appreciate it.

    Perfect! Our support team is awesome!

Viewing 3 replies - 1 through 3 (of 3 total)
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