Unable to install

  • Resolved iry47

    (@iry47)


    6 years, 11 months ago

    Hi,

    I’ve just started a new website build, and one of the first things I did was try to install sportpress. I got a 500 internal server error.

    I’ve tried installing a few times through the wordpress store and also tried manually via FTP. The main reason I’m so perplexed is because the site hardly has anything on it other than a sportmag theme (which is said to be compatible).

    If anyone has any idea where I should look for errors, that would be great.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi!

    Thanks for reaching out and I’m sorry for the trouble.

    The first thing I’d test is enabling twenty sixteen just to be sure. Maybe it’s a new conflict that the theme authors aren’t aware of.

    Also, do you have access to your error logs? A ton of things could cause a 500 error, but if we could see the exact error message / code line that would be very helpful.

    Thanks!

    Thread Starter iry47

    (@iry47)

    Hi, thanks for the response!

    I actually just figured it out ??

    I’m still new to wordpress so I blindly trusted the little sign on the plugin installation window claiming compatibility with my theme – but it isn’t. Switched themes and back on the road!

    Thanks again!

    Plugin Contributor Savvas

    (@savvasha)

    Good to know that it was resolved!

    If you need anything else please open a new topic.

    I’m glad it’s resolved!

    Please, let us know if you need anything else.

Viewing 4 replies - 1 through 4 (of 4 total)
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