Unable to input decimal point on iPhone

  • Resolved thefriendlancer

    (@thefriendlancer)


    5 years ago

    Hi Support,

    We have an issue on iPhone/iOS device when entering the donation amounts.
    We are not able to input the decimal point in the amount textbox.
    This is because the iOS keyboard does not have the “.” key on it.

    Please help! Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rick Alday

    (@mrdaro)

    Hi @thefriendlancer

    Do you have a link to your donation form so I can test it out?
    The iOS keyboard does have a dot/period key so there’s probably something else going on.

    Hi there,

    I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.

    Thanks.

    I know that this is showing as resolved but I wanted to report that we are seeing the same issue. It’s only specific to iPhone and I had two people report the same issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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