unable to import subscribers

  • Resolved strid

    (@strid)


    2 years, 7 months ago

    Hi, I’ve made a research but no matter the solution I found, nothing works.
    I’m trying to import subscribers and the CVS file is not accepted, I then copied and pasted , not accepted either.

    It keeps sending the invalid mail address. I’m really interested in buying the pro version but if the free one gives so many troubles I prefer to search for another option.

    Could you please tell me what I’m doing wrong?.
    This is the kind of pasting I did:
    name;email
    Paula;[email protected]
    Paula;[email protected]
    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter strid

    (@strid)

    Ok, this is what I did to finally resolve this.
    1. I uploaded the CVS file to this page https://mconverter.eu/convert/csv/txt/ and downloaded as TXT.
    2. I copied all the file text and pasted in the Advanced importer
    3. I checked that # field was there (my mistake before) so the first line was:

    #, email, name

    And tara! the subscribers were imported.

    Hope this helps others with the same problem.

Viewing 1 replies (of 1 total)
  • The topic ‘unable to import subscribers’ is closed to new replies.

Tags