unable to import products

Hi,
It’s because your site is in coming soon mode.
To make a connection between the extension and your site, please deactivate the coming soon mode, connect your site using authentication method then you can re-activate coming soon mode.
Best regards

I followed the steps, It is still not working

@limitlesschaos please try importing products while coming soon mode is disabled.

I have disabled the coming soon mode, I did it yesterday as well but changed it back once the plugin did not work, anyways as you can see right now that it is not working even though the site has been launched and I even authenticated the extension again after launching the site. The status is still loading

What’s about importing product from product page?

The products are not importing, nor from the main product page and neither from the individual product page

There is actually a bug when importing from category page, I think it’s related to the recent chrome update but importing from individual product is still working https://prnt.sc/15gxzq8
I’m debugging it now, please wait.

No, It keeps loading, https://snipboard.io/xLJKyS.jpg, if you check the screen shot through this link you will see it says importing, and it has been saying importing since the last half an hour

Please follow this guide to install this manual version and let me know if it works with you.
To me, the issue is fixed https://prnt.sc/15h8x9h

Umm does using a VPN effect the usability of the plugin?

I am sorry that I keep troubling you, But I also followed the steps above in the video and as you can see through this screenshot https://snipboard.io/F2ZfI0.jpg it keeps loading

Please send the secret key of this plugin to [email protected], I will try importing some products to your site to see if the same issue occurs.