Unable to import Orders from .xml format

  • Resolved ashleyross123

    (@ashleyross123)


    11 months ago

    Hi,

    I download .xml file from my previous undesigned website through wordpress tool export option. And i only download order file. Now when i upload it through Import Export Suite and go to step 3 where we Map Import Columns, I can’t see records, I have to select them manually but can’t find. For example, i need Order Total when i click on pencil icon and search in input file column there is no record of Order Total. But when i open the .xml file in notepas++ i can see all the details. Please help me out in this matter.

    Thanks.

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @ashleyross123,

    Thanks for reaching out.

    Importing orders in XML format is only supported by the pro version of the plugin. This forum is dedicated to supporting the basic version of our plugin. If you are using the premium version, please submit a support ticket via this link.

    Thanks for your understanding.

Viewing 1 replies (of 1 total)
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