Unable to get the fields data in woocommerce orders

  • Resolved awais1111

    (@awais1111)


    2 years, 10 months ago

    Hi! I created some custom fields in the product page and i want to get that input data into the woo-commerce orders that i receive, and also show it in the cart or checkout in front of that particular product. For example user wants to send the product as a gift, so it should show this in the checkout and also i want to see this in the order that i receive. I hope, i explained well. ??

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  • Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @awais1111

    I apologize the waiting time.

    The fields added using our plugin should be visible in the Cart and on the Checkout page as a product description. The same should be the case in the WP panel (when editing the purchase) and in the purchase confirmation emails. If this is not the case then please check if AJAX adding to cart is enabled on the website.
    Pressing the Add to cart button should reload the page and add the product to the Cart. If AJAX adding is enabled – there will be no page reload and the fields will not be saved.
    Flexible Product Fields FAQ

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    I am marking this topic as resolved as we have not received any new replies.

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