Unable to get plug-in working

  • Resolved florence18

    (@florence18)


    6 years, 10 months ago

    I’ve downloaded the Cookiebot plug-in to my WP site but am unable to follow the setup instructions (Go to Settings → Cookiebot and add your Cookiebot ID) for two reasons:

    1) There is no settings tab within the plug-in – all I can see is 3 tabs labelled Deactivate, Edit and Translate. Am I looking in the wrong part of my WP CMS?

    2) Where do I find my Cookiebot ID? I have a paid-for account but can’t see anything within described as my Cookiebot ID.

    Help appreciated!

Viewing 1 replies (of 1 total)
  • Plugin Author cookiebot

    (@cookiebot)

    Hi @florence18

    1) There is no settings tab within the plug-in – all I can see is 3 tabs labelled Deactivate, Edit and Translate. Am I looking in the wrong part of my WP CMS?

    You have to create a user and use our Manager to configure your banner. The settings tab is within the Manager. https://manage.cookiebot.com/

    2) Where do I find my Cookiebot ID? I have a paid-for account but can’t see anything within described as my Cookiebot ID.

    You can find your Cookiebot ID in the Manager. See this image;

    https://prntscr.com/jje4w5

    • This reply was modified 6 years, 10 months ago by cookiebot.
Viewing 1 replies (of 1 total)
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