Unable to get billing support

  • Resolved ManiacalShh

    (@pfmack)


    1 month, 1 week ago

    I have been requesting billing support since December 2024. I have not received any response via their chat or their support email. This is very poor customer service. I discontinued use of this plugin because it got hacked.

Viewing 1 replies (of 1 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @pfmack

    We apologize for any inconvenience caused. After reviewing the matter, I was unable to locate a pending billing query. While I understand that these issues may take some time to process, could you kindly confirm the email address you used to request the refund?

    Since this platform is not the appropriate channel to address this issue, we kindly request you to send us another message through the correct platform for further assistance.

    Thank you for your understanding.

    Best Regards

Viewing 1 replies (of 1 total)
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