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Resolved wpshushu
(@wpshushu)

3 years, 3 months ago

Hi,

I am not able to set it up.

Screenshot https://www.screencast.com/t/I8tA7tF1LwYL

What I tried to trouble shoot

– Disabled all my plugins except WC & WC Payments.
– Turn Cloudflare to development
– Deactivate WC & WC Payments and reactivated them
– Roll back WC Payments to 3.3.0
– Tried clicking the “finish setup” button many many times
– Observe nginx/apache error logs and also WP_DEBUG_LOG and didn’t notice anything suspecious, honestly I wasn’t really sure what I was supposed to look at.

At first it appeared that it was Jetpack, I disabled and then completely deleted it. After a retry issue remains.

I have tried everything I can do on my end, can someone help take a look.

Thanks
Shawn

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter

(@wpshushu)

If it helps, here is WC system report:


### WordPress Environment ###

WordPress address (URL): https://www.kicknroll.co.uk
Site address (URL): https://www.kicknroll.co.uk
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.51 (Unix) OpenSSL/1.1.1f
PHP Version: 7.4.26
PHP Post Max Size: 256 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.13-MariaDB-1:10.5.13+maria~focal
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: wp_
Total Database Size: 49.55MB
Database Data Size: 44.31MB
Database Index Size: 5.24MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.39MB + Index: 0.75MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.44MB + Index: 0.38MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_csp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_fsmpt_email_logs: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_openid_ai_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mo_openid_linked_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nx_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_nx_posts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_nx_stats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 10.02MB + Index: 0.16MB + Engine InnoDB
wp_postmeta: Data: 7.17MB + Index: 0.25MB + Engine InnoDB
wp_posts: Data: 2.05MB + Index: 0.06MB + Engine InnoDB
wp_ppress_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ppress_formsmeta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_ppress_meta_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_ga: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_analytics_objects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_reviewx_criterias: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_reviewx_process_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_reviewx_reminder_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sp_domain_mapping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_statistics_exclusions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_statistics_historical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_statistics_pages: Data: 0.05MB + Index: 0.08MB + Engine InnoDB
wp_statistics_search: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_statistics_useronline: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_statistics_visit: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_statistics_visitor: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_statistics_visitor_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_trackship_shipment: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_trackship_shipping_provider: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 2.02MB + Index: 0.16MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.20MB + Index: 0.06MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rucss_resources: Data: 11.36MB + Index: 0.09MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

attachment: 137
custom_css: 5
e-landing-page: 1
elementor_library: 5
nav_menu_item: 15
page: 26
post: 2
product: 7
product_variation: 22
revision: 3
shop_coupon: 1
shop_order: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (33) ###

Starter Templates: by Brainstorm Force – 3.0.12
Customize My Account for WooCommerce: by SysBasics – 1.1.3
Elementor Pro: by Elementor.com – 3.5.2
Elementor: by Elementor.com – 3.4.8
Facebook for WooCommerce: by Facebook – 2.6.7
Facebook Chat Plugin - Live Chat Plugin for WordPress: by Facebook – 2.2
Filester - File Manager Pro: by Ninja Team – 1.7.4
FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.1.0
Google Listings and Ads: by WooCommerce – 1.8.0
Site Kit by Google: by Google – 1.47.0
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
Imagify: by WP Media – 1.10
Mailchimp for WooCommerce: by Mailchimp – 2.5.4
Social Login, Social Sharing by miniOrange: by miniOrange – 300.3.7
Nextend Social Login: by Nextendweb – 3.1.3
ReviewX Pro: by WPDeveloper – 1.2.5
ReviewX: by WPDeveloper – 1.3.9
Rank Math SEO PRO: by Rank Math – 3.0.0
Rank Math SEO: by Rank Math – 1.0.78
TrackShip for WooCommerce: by TrackShip – 1.2.2
Product Catalog Sync for WooCommerce: by WebToffee – 1.1.5
Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
WooCommerce Payments: by Automattic – 3.4.0
WooCommerce PayPal Payments: by WooCommerce – 1.6.3
WooCommerce Shipping & Tax: by WooCommerce – 1.25.20
WooCommerce: by Automattic – 5.9.0
Wordfence Security: by Wordfence – 7.5.7
WP Rollback: by Impress.org – 1.7.1
WP Statistics: by VeronaLabs – 13.1.2
ProfilePress: by ProfilePress Team – 3.2.4
WPForms Lite: by WPForms – 1.7.1.2
YITH Custom Login: by YITH – 1.1.8

### Inactive Plugins (1) ###

WP Rocket: by WP Media – 3.10.5

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #401 - /shop
Cart: #97 - /cart
Checkout: #98 - /checkout
My account: #99 - /my-account-2
Terms and conditions: #3064 - /terms

### Theme ###

Name: Astra
Version: 3.7.5
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: /home/runcloud/webapps/kicknrolluk/wp-content/plugins/reviewx/partials/storefront/myaccount/order-table.php

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.kicknroll.co.uk
Subscription Statuses: –
WooCommerce Account Connected: ? Yes
Active Product Key: ? No

### Store Setup ###

Country / State: United Kingdom (UK)

### Payment Gateway Support ###

### WooCommerce PayPal Payments ###

Onboarded: –
Shop country code: GB
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### WooCommerce Payments ###

Version: 3.4.0
Connected to WPCOM: Yes
Blog ID: 199532847
Account ID: -

### Action Scheduler ###

Canceled: 2
Oldest: 2021-12-05 08:27:07 +0000
Newest: 2021-12-06 06:00:44 +0000

Complete: 1,904
Oldest: 2021-11-15 05:24:32 +0000
Newest: 2021-12-14 13:47:42 +0000

Pending: 10
Oldest: 2021-12-14 15:46:24 +0000
Newest: 2022-01-12 00:21:41 +0000

### Status report information ###

Generated at: 2021-12-14 13:55:12 +00:00

Plugin Support