Unable to find some settings

  • Resolved Prakash Gohel

    (@thethus)


    4 years, 8 months ago

    Hello Team Jetpack,

    I have activated this option Screenshot and after that visited to configuration page but there I didn’t find and additional settings to configure the service Screenshot after that I thought to visit the visit my website and check no feature was activated. Again I thought to visit the documentation page the documentation was old and confusing to understand.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support fresatomica

    (@fresatomica)

    Hi there!

    Can you please share your site’s URL so we can have a look? You will notice the Infinite Scroll if there are many posts displayed on your homepage. It will not load all of them at once but keep loading the new ones when scrolling. If there are only a couple of posts there, you will not see this feature working.

    Thread Starter Prakash Gohel

    (@thethus)

    Sorry I can’t share site URL because already I am using JNews auto load infinite scroll Plugin & because of increasing Plugin list I want to uninstall that Plugin & want to use Jetpack infinite features but I can’t see any configuration settings after activating this on THIS PAGE.

    Plugin Contributor James Huff

    (@macmanx)

    We’ll need to know the URL of the site to help you.

    If you’d rather share that privately, please contact us via https://jetpack.com/contact-support/?rel=support

    Thread Starter Prakash Gohel

    (@thethus)

    To know the site URL visit the link.
    And right now I am using JNews theme auto load infinite scroll feature.

    Plugin Contributor James Huff

    (@macmanx)

    For the Jetpack settings, we’re being blocked from accessing https://thethus.com/xmlrpc.php which Jetpack requires to function.

    Unfortunately, blocking XML-RPC is not a great solution for fighting security risks. It’s akin to selling your car because you don’t want it to be stolen.

    Your site’s XML-RPC file is kind of like a communication gateway to your site. Jetpack, the WordPress Mobile Apps, and other plugins and services will use this file to communicate to your site. If this is blocked, you will have other issues pop-up down the road for the same reasons.

    If you are using any security plugins, please try connecting with those temporarily deactivated. If you don’t have any, or if that didn’t work, I would suggest contacting your hosting provider and asking them to unblock your site’s XML-RPC. The most popular hosting providers out there have managed to find other ways to protect their servers without having to hinder your site and your ability to use services with your WordPress site.

    For the Instagram thing you noted, the URL was inserted as a link, not plain text.

    It needs to be inserted as plain text in its own block like any other embed.

Viewing 5 replies - 1 through 5 (of 5 total)
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